At TSPI Solutions Ltd, we deliver our products digitally to provide you with instant access. This Shipping Policy explains the delivery process for our digital products, including the Immunova e-Book, sold on our website, Immunova.
1. Delivery Method
The Immunova e-Book is a digital product and is delivered electronically. Upon completing your purchase, you will receive an email with a secure link to download the e-book.
2. Delivery Timeframe
The download link will be sent to the email address provided at checkout immediately after payment confirmation.
In rare cases, it may take up to 24 hours for the email to arrive due to technical issues.
If you do not receive your download link within 24 hours, please contact us at immunovaonline@gmail.com or call us at 078 939 4189.
3. Access to Purchased Products
Once delivered, you can download the e-book to your device for immediate use. Please ensure you save a copy securely, as the download link may expire after a certain period or number of downloads.
4. Incorrect Email Address
If you accidentally entered an incorrect email address during checkout, please contact us immediately at immunovaonline@gmail.com with proof of purchase. We will work to resend the download link to the correct email address.
5. No Physical Shipping
As a digital product, the Immunova e-Book does not involve physical shipping. No shipping fees apply.
6. Customer Support
If you encounter any issues with downloading or accessing your product, we’re here to help. Contact us at:
Email: immunovaonline@gmail.com
Phone: 078 939 4189
Address: 5 Noodt Street, Stilfontein, North West, 2571
7. Changes to This Policy
We reserve the right to update this Shipping Policy as needed. Changes will be posted on this page with a revised “Effective Date.”
Thank you for choosing Immunova! We’re committed to delivering your product seamlessly and ensuring your satisfaction.